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Ticket Policies

The following policies apply to your purchase of tickets through PKW Events. These policies are subject to our Terms of Use. You are urged to review your tickets for any additional information that may apply to your attendance at an event.

Event Cancellations / Postponements
If the event is cancelled for any reason by us, we will issue you a full refund. When we issue a refund to you, we will refund the price that you paid for your ticket. Service fees, processing fees and any other fees, such as delivery fees, are not refundable.

If an event is postponed, we will not issue you a refund, but a new date. If this is unacceptable to you, we will refund you the ticket price.

If you cannot attend the event, we will issue you a full refund up to 1 week prior to the event, after that time a 50% refund will be provided, up to 48 hours before the event. If you cannot attend after that time, no refund will be provided.